Crisis Management

In a disturbing digital reality, crises are an integral part of any organization’s life. That is why knowing how to manage them and control the narrative instead of it controlling us – is imperative. Control the possible scripts, future developments, uncertainty and not do it alone. That’s why we are here – and we might even make it into an opportunity.

Minimizing uncertainty

Preparation of a “potential crisis kit” allows us to be ready for most, if not all crisis and respond better: research, coming up with potential crises, practicing scenarios and pre-thinking solutions.

Controlling intel and the conversation

Our intelligence research team will create a rapid map of the crisis – including its magnitude, how far reaching and all potential sparks and opportunities. A clear image will help with fast and relevant response and will bring control back in your hands

A dedicated coping system

A crisis, especially online, demands surgical precision, understanding the parties involved, analyzing the language, choosing the messages and methods of distributing them. Our digital team, which will be pre-conceived, will help you control the narrative.

Gray hair effect

In other words: There’s no wisdom like experience. We bring over 15 years of crises management to the table, including over 100 organizations that with our guidance, turned their crisis into an opportunity.

Five years of managing the informative publicity of countless crises - Leptospirosis, Salmonella, Measles, Covid-19 and many more, including broadcasting life-saving info to our followers.

When a commercial company is managing a crisis well, you'll probably never hear about it. We specialize in preparing them for potential crises, and be there right alongside, and provide the practical tools to manage a crisis in the best way possible, when it does happen.

Cyber crises blow up in one moment. They demand the best technical work, but also a wide digital media angle - how do we communicate the situation to the customers? How do we prepare the customer service to thousands of calls? How to we maintain a trustworthy SLA? In a hack, our extensive experience is critical for the organization.

You'll be in good company…

When in crisis, successes, cracking briefs and all along the way

Smadar Shazo

Director of the Advertising Department, Israel Ministry of Health

"Web Done has high service awareness, experience and availability, but also attention to the public's needs."

Oli Sadan-raz

Sr Regional portfolio manager (Balkans, Baltics& Israel) at Mars

"Working with the Web Done team in our experience includes high availability, caring and professionalism, even when things are complicated. It feels like the team is committed to working together, results driven and there's a high level of trust."

Shira Aharonson

VP Marketing MATAV

They are partners for the long way and we trust their judgement and guidance, which is provided with a deep professional understanding of our needs and creative flexibility. I highly recommend.

Shira Kaveh

Spokesperson at Ministry of Economy, Trade and Industry

Web Done's employees are full partners to our way, they understand our needs, they initiate and are attentive in helping us with creative thinking and solutions. They are highly available, and working with them is pleasant and productive. Web Done provide professional, quality creative and content services.

Esti Rosen

BluPharma CEO / Director and Consultant Consumer Health

"We cracked the code - how to make a good presentation, excellent! A rare combination of smarts, deep thinking, business and marketing understanding with high emotional intelligence, that create presentations at the highest level I've yet to encounter."

Anat Halperin

Marketing Director, Davidson Institute

The process was very precise, correct, no bulls#$%t. And the highest ability was in telling our content as one intersting, captivating and accurate story. This is what I expect from storytelling - big time.

Asaf Asbag

VP AI, Playtika

The most important thing is time saving: this would have taken me 20-30 hours had I done it myself. Also, the story was written well and designed in a powerful way. I felt confident in representing Playtika well.

Limor Shmerling Magazanik

Highest ranked Israeli at OECD

I had the privilege working with the team in preparing a crucial presentation for a very complex process. They quickly learned and understood the professional content as well as the considerations and interests, and were true partners in creating the fundamental strategy and accurate messages, as well and the most professional and efficient way to present.